Privacy Policy

Last updated: January 2026

1. Introduction

Car Rental Indonesia ("we") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when using our services.

2. Information We Collect

2.1 Personal Information

Full name
ID card number
Email address
Phone/WhatsApp number
Home address
Driver's license number (for self-drive rentals)

2.2 Transaction Information

Order history
Payment details
Service preferences

2.3 Technical Information

IP address
Browser and device type
Cookies and similar tracking technologies
Website usage data

3. Use of Information

We use your information to:

Process and fulfill rental orders
Verify renter identity
Contact you regarding orders
Send promotional information (with consent)
Improve our services
Comply with legal obligations

4. Information Sharing

We do not sell or rent your personal information to third parties. However, we may share your information with:

Service partners (drivers, mechanics) for service fulfillment
Payment service providers
Insurance companies (if needed for claims)
Authorities if required by law

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

6. Data Retention

We retain your personal information for as long as necessary for the purposes described in this policy, or as required by law. After that period, data will be deleted or anonymized.

7. Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Request data deletion (with certain limitations)
Opt out of marketing communications
Withdraw given consent

8. Cookies

Our website uses cookies to improve user experience. You can set your cookie preferences through your browser settings.

9. Links to Other Sites

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.

10. Policy Changes

We may update this Privacy Policy from time to time. Significant changes will be notified through the website or email.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: privacy@carrental.id
WhatsApp: +62 812-3456-7890
Address: Jl. Sudirman No. 123, South Jakarta 12190

Terakhir diperbarui: 24 Januari 2026.
Bali Bulldog Rental ("Kami") berkomitmen untuk melindungi privasi dan data pribadi pelanggan kami. Kebijakan Privasi ini menjelaskan bagaimana kami mengumpulkan, menggunakan, dan melindungi informasi Anda.